Privacy Policy

We only collect information that is necessary to provide and improve our Service.

• Account Information: When you create an account, we collect information like your name and email address via our authentication provider, Clerk. We do not store your raw password.
• Payment Information: If you make a purchase, our third-party payment processor will collect and store your payment card information. We do not see or store your full payment card details.
• Analysis Data: We collect the domain names you submit for analysis. We use this information solely to run the analysis and provide the Service to you.
• Usage and Device Information: We may automatically collect information about how you interact with our Service, such as your IP address, browser type, device information, and what features you use. This helps us understand how to make the Service better.

• Provide, maintain, and improve the Service.
• Process your transactions and prevent fraud.
• Communicate with you, including sending service-related emails and responding to your support requests.
• Monitor and analyze trends to improve user experience.

We will never sell your personal information. Ever.

We do not share your personal information with third parties except in the following circumstances:

• With Service Providers: We share information with third-party vendors that help us operate our business, such as our authentication provider (Clerk), payment processor, and the data APIs that power our analysis. These providers are bound by confidentiality obligations.
• For Legal Reasons: We may disclose your information if we believe it's required by law, subpoena, or other legal process.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Service is hosted and operated in the United States. If you are using the Service from outside the United States, your information may be transferred to, stored, and processed in the United States.

We take the security of your data seriously. We use industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

You have the right to access, update, or delete your personal information. You can manage your account information from your account settings. If you wish to delete your account entirely, please contact us at the email below.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website before the change becomes effective.

If you have any questions about this Privacy Policy, please contact us at hello@xadium.app.